Shipping and Returns

Thank you for shopping with Shop Go You.

Processing Times

Orders are typically processed within 3–7 business days. During holidays, product launches, or high-volume periods, processing times may be slightly longer.

Once your order ships, you will receive a confirmation email with tracking information.

Shipping

We currently ship within the United States.

Shipping times vary based on location and carrier but generally arrive within:

  • Standard Shipping: 3–7 business days after processing
  • Expedited Shipping: Based on carrier selection at checkout

Please note that delivery times are estimates and are not guaranteed.

Incorrect Shipping Information

Please ensure your shipping information is entered correctly at checkout. We are not responsible for orders shipped to incorrectly entered addresses.

If you notice an error, contact us immediately and we will do our best to update your order before shipment.

Lost or Delayed Packages

Once a package has been transferred to the shipping carrier, delivery delays are outside of our control. If your package appears lost, please contact the shipping carrier first, then reach out to us for additional assistance.

Returns & Exchanges

Because many of our items are made-to-order, we currently do not accept returns or exchanges for:

  • Incorrect size selection
  • Buyer’s remorse
  • Minor color variations due to screen settings

However, if your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with photos of the issue.

Damaged or Incorrect Orders

If your order arrives damaged or you received the wrong item, please email us with:

  • Your order number
  • Photos of the item
  • A brief description of the issue

We will work quickly to make it right.

Contact Us

Questions about shipping or returns? Contact us